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Trail Staff Guide

Welcome to the BigBoard Trail Staff Guide! This resource will help field instructors and guides understand how to use BigBoard for wilderness program operations.

What BigBoard Offers Trail Staff​

BigBoard provides trail staff with web-based access to:

Core Features​

  • Trip assignments - View your scheduled sessions and assignments
  • Availability management - Set when you're available for trips and request time off
  • Staff coordination - See who else is assigned to your trips
  • Forms and documentation - Complete required paperwork and reports

Account Management​

  • Profile setup - Maintain your personal information and preferences
  • Organization access - Connect to the wilderness programs where you work
  • Schedule viewing - See your upcoming trips and assignments

Getting Started​

Initial Access​

  1. You'll receive an email invitation to join your organization in BigBoard
  2. Follow the invitation link to create your account and set up your profile
  3. Once logged in, you can access your organization's BigBoard system

BigBoard is organized around:

  • Organizations - The wilderness programs you work for
  • Seasons - Time periods when programs operate (e.g., "Summer 2024")
  • Your schedule - Trip assignments and availability

Trail Staff Workflows​

Managing Your Availability​

  • Set your general availability for the season
  • Submit time-off requests when you need specific dates off
  • Update your availability as your schedule changes

Viewing Trip Assignments​

  • See which trips you're assigned to lead or assist
  • Access session details and logistics information
  • View other staff assigned to the same trips

Documentation and Forms​

Complete required forms and documentation through BigBoard:

  • Trip reports and evaluations
  • Incident documentation
  • Program-specific forms as configured by your organization

Note: Available forms and documentation features depend on your organization's setup.

Using BigBoard on Mobile​

BigBoard works through your mobile web browser:

  • Navigate to your organization's BigBoard URL
  • Log in with your credentials
  • The interface adapts to mobile screens for field use

Mobile Considerations​

  • Internet connection required - Most features need online access
  • Bookmark for easy access - Save the URL to your home screen
  • Battery management - Use power-saving settings in remote locations

Getting Help​

When you need assistance with BigBoard:

  • Contact your organization's office staff or program coordinator
  • Refer to any organization-specific training materials provided
  • Ask experienced colleagues for tips and best practices

Important Notes​

  • BigBoard features vary by organization based on their configuration
  • Your access level depends on your role and the programs where you work
  • Always follow your organization's specific policies and procedures when using the system

This guide provides general information about BigBoard. For specific workflows and requirements, consult with your organization's staff and training materials.